Granora • Privacy Policy
Privacy Policy
This Privacy Policy explains how Granora collects, uses, shares, and protects your information when you visit our website or place an order.
Who we are
Granora is a direct-to-consumer millet-based pasta brand based in Varanasi, Uttar Pradesh, India. If you have questions about this policy, contact us at granorapasta@gmail.com or call +91-8604321891.
How we handle your information
A clear summary of what we collect and why.
What information we collect
We may collect contact details (such as name, email, phone number, and delivery address), order details, payment status (we do not store full card details), and any messages you send us via forms or email.
How we use your information
We use your information to process and deliver orders, provide customer support, communicate about your purchase, improve our website and products, and comply with legal obligations.
Cookies and analytics
We may use cookies and similar technologies to keep the site working, remember preferences, and understand site usage. You can control cookies through your browser settings; disabling cookies may affect site functionality.
Sharing your information
We share information only as needed to run our business—for example with payment processors, shipping/logistics partners, website hosting/analytics providers, and customer support tools. We do not sell your personal information.
International orders
If you order from outside India, your information may be processed in other countries to complete payment and delivery. We take reasonable steps to protect your data wherever it is processed.
Data security and retention
We use reasonable administrative and technical safeguards to protect information. We retain data only as long as necessary for order fulfilment, support, legal compliance, and legitimate business purposes.
Your choices
Your rights and choices
You can request access, correction, or deletion of your personal information (subject to applicable laws). You can also opt out of non-essential marketing communications at any time.
To make a request, email granorapasta@gmail.com with the subject line “Privacy Request”. For faster support, include your name and order ID (if applicable).
